Privacy Policy

1. Introduction

This Privacy Policy explains how OnePath Travel (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit our website, make an enquiry, or book travel services with us. By using our website or providing your personal information, you agree to the practices described in this Privacy Policy. We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch privacy laws.

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2. Personal Data We Collect

We may collect the following categories of personal data:

a) Information you provide to us

• Name

• Email address

• Phone number (if provided)

• Departure location

• Passport information (only if needed for travel arrangements)

• Payment details (processed securely by third-party providers)

• Special travel requirements (dietary, accessibility needs, etc.)

• Any information submitted through forms, email, or contact requests

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b) Automatically collected information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Cookies and similar tracking technologies

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3. How We Use Your Personal Data

We do not sell or rent your personal data. We use your personal data for the following purposes:

• To respond to enquiries and manage bookings

• To plan and organize travel services

• To send booking confirmations and essential notifications

• To improve our website and customer experience

• To send newsletters or updates (only with your consent)

• To comply with legal obligations

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4. Legal Basis for Processing (GDPR)

We process your data under the following lawful bases:

• Contract: To provide travel services you have requested

• Consent: When you sign up for newsletters

• Legitimate Interests: To operate and improve our business

• Legal Obligation: When required to comply with Dutch or EU law

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5. How We Share Your Personal Data

We do not share your personal data with third parties for marketing. We may share your information only when necessary, including with:

• Travel service providers (e.g., tour organizers, airlines, hotels)

• Payment processors

• IT and website service providers

• Authorities or regulators, only when legally required

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6. International Data Transfers

If travel services require working with providers outside the EU, your data may be transferred internationally.
We ensure appropriate safeguards are in place (e.g., EU-approved Standard Contractual Clauses).

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7. Data Retention

We retain your personal data only as long as needed for the purposes described in this Policy, or as required by law.

• Booking data is generally kept for up to 7 years (for accounting and legal requirements).

• Newsletter data is kept until you unsubscribe.

• Cookies may be stored for shorter periods depending on type.

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8. Cookies and Tracking Technologies

Our website uses cookies to:

• Improve website performance

• Analyze visitor behavior

• Remember your preferences

You can manage or disable cookies through your browser settings.

If you use cookies requiring consent (e.g., analytics), you must show a banner on your site.

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9. Your Rights Under GDPR

As an EU resident, you have the following rights:

• Right of Access – request a copy of your data

• Right to Rectification – correct inaccurate information

• Right to Erasure – request deletion of your data

• Right to Restrict Processing

• Right to Object

• Right to Data Portability

• Right to Withdraw Consent (e.g., unsubscribe anytime)

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To exercise these rights, contact us at info@travelonepath.com.
We may request proof of identity for security purposes.

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10. Security Measures

We take appropriate technical and organizational measures to protect your data, including:

• Secure servers

• Limited access controls

• SSL encryption

• Safe handling of payment information via trusted third parties

However, no system is 100% secure, and we cannot guarantee absolute protection.

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11. Children’s Privacy

Our services are not directed at children under 18.
We do not knowingly collect data from children. If this occurs, we will delete it promptly.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the updated effective date.

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13. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

OnePath Travel
Email: info@travelonepath.com
Website: https://travelonepath.com